Branch Service Manager

Job Highlights 3 years supervisory level exp. in retail banking Good interpersonal and communication skills Support Branch Manager on branch operation   Job Description   Key Responsibilities Ensure smooth branch operations and achieve satisfactory audit rating by meeting all requirements of control and service standards. Maintain a high quality counter service team to achieve individual goals and branch common objectives. Provide quality service to our customers and pro-actively give fe

China CITIC Bank International Limited - Hong Kong - Full time

Salary: Competitive

Job Highlights

  • 3 years supervisory level exp. in retail banking
  • Good interpersonal and communication skills
  • Support Branch Manager on branch operation
     

Job Description
 

Key Responsibilities

  • Ensure smooth branch operations and achieve satisfactory audit rating by meeting all requirements of control and service standards.
  • Maintain a high quality counter service team to achieve individual goals and branch common objectives.
  • Provide quality service to our customers and pro-actively give feedback, ideas and recommendations for improvement on service quality and work processes.
  • Support Branch Manager in meeting the assigned business target through participating in branch selling and promotional activities, and other ad-hoc projects.

Requirements

  • Secondary education or above, degree holder is preferable.
  • Possession of IIQAS and other required qualifications under SFC for cross-selling insurance and investment products is preferable.
  • Minimum 6 years experience in retail banking operations, with 3 years relevant experience at supervisory level.
  • Good knowledge on banking products and services.
  • Self-motivated with good sales and service orientation.
  • Good interpersonal and communication skills.
  • Detail-minded and able to work under pressure.
  • Good command of written and spoken English and Chinese (including Putonghua).

 

Additional Information

Career Level
Middle
 

Qualification
Matriculated
 

Years of Experience
6 years
 

Job Type
Full Time, Permanent
 

Company Website
http://www.cncbinternational.com

20381732
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