Posted by
homegirl
10 yrs ago
I had an accident in March 2010 and was deemed at fault. My car was repaired and i paid my excess (i have fully comprehensive insurance).
Today i received a letter from my insurers advising me that i have to pay a further excess for the repair of the car i damaged in March 2010. Is this correct? If yes then what is the point of having fully comprehensive and why are they claiming 3 years and 8 months after the accident. Surely there is a time deadline.
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I have heard of situations like this before, but 3-4 years delayed is definitely a stretch. I am in the insurance industry here in Hong Kong running my own insurance brokerage firm, and sort out car insurance for my clients (among other insurance products). If you want, I could take a look at the notice for you, to let you know my opinion of the case. Send me a private message if you want to chat more. - Brandon
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