Our subsidiary company is looking for a high calibre to join with our Company.
Responsibilities:
- Provide first-line IT support to end users including setup and maintenance of user accounts, installation and maintenance of computer software and hardware, and troubleshooting of IT related problems;
- Provide system support on various trading systems and other systems;
- Manage the budget planning and implementation of the IT projects;
- Provide network support and assist in monitoring of server and network equipment;
- Provide technical support and resolve issues from internal users and contact external related parties as necessary;
- Liaise with end users and IT vendors for purchase orders;
- Prepare IT system procedures and documentations;
- Assist in monitoring of software licenses and maintain accurate hardware and software inventory and records;
- Undertake ad-hoc, administration tasks for the Management, Business & Operations team as required when in need.
Requirements:
- Degree in Information Technology / Computer Studies or related disciplines.
- Candidates with basic knowledge of SFC & HKMA Cyber-security are highly preferred
- Minimum 3-5 years of relevant experience in IT technical support - brokerage firm/investment bank experience are highly preferred
- Hands-on experience in Microsoft O365 management, VMware, Fortigate firewall and NAS storage management.
- Strong organizational and problem-solving skills.
- Excellent interpersonal and communication skills with customer service focused mindset.
- Good command of written and spoken English and Chinese (including Mandarin).
- A strong team player with a positive attitude with a proactive and can-do mindset.
- Immediate available is highly preferred.
Please submit your CV (Chinese and English) online and please include your current basic salary & your expected salary in your CV, also remark your visa kind and status in your CV if you need work permit in Hong Kong.