Officer/Associate Manager, Debt Consolidation

Responsibilities: Facilitate customer to clear card debts and other outstanding loans Help analyse customer's financial status to solve their financial problem Personalized debt consolidation plan tailored for customers Provide excellent customer services to clients Provide workable and constructive feedback to the Manager to improve process flows & system logic for better efficiency Performs other duties as assigned Requirements: Higher Diploma or above Minimum 2 years related experience i

ZA Bank - Hong Kong - Full time

Salary: Competitive

Responsibilities:

  • Facilitate customer to clear card debts and other outstanding loans
  • Help analyse customer's financial status to solve their financial problem
  • Personalized debt consolidation plan tailored for customers
  • Provide excellent customer services to clients
  • Provide workable and constructive feedback to the Manager to improve process flows & system logic for better efficiency
  • Performs other duties as assigned

Requirements:

  • Higher Diploma or above
  • Minimum 2 years related experience in loan products
  • Good communication and problem-solving skills
  • Proactive, good telephone manner and customer-oriented
  • Fluent in spoken Cantonese, intermediate in English and Mandarin
  • Knowledge of basic computer skills and input methods in Chinese and English

 

Applicants who are not invited for an interview within the 8 weeks after submission of application may assume their applications unsuccessful. We may review applications received for suitability for other posts within the Company. All personal data provided will be treated in strict confidence and used strictly for recruitment-related purposes only. We shall retain the personal data of unsuccessful applicants for a period of 24 months upon receipt of such application.

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