Senior IT Operations Engineer

The role:

• Hands-on role admninistering, troubleshooting and supporting the firm's on-prem IT (end users, servers, storage and networking), as well as system monitoring, network monitoring, handling incidents / issues, as well as managing IT inventory and working with leads in Infrastructure, Security and Development Teams for project planning, testing, implementation and delivery etc.
• Deployment and maintenance of on-premises servers, storage, and networking.  Manage IT service functions and daily operations.
• Network design, configuration, and maintainance for the office LAN/WAN, switches, routers, and wireless access points.
• Monitor network performance to ensure optimal uptime and implement security firewalls and intrusion detection.
• Manage and collaborate with vendors for hardware and software procurement.
• Develop and enforce IT security policies: protect company assets and ensure compliance with industry regulations, data protection etc.
• Maintain accurate documentation for system configurations, troubleshooting procedures and user manuals for software and hardware.
• Implement ITIL best practices for incident, problem and change management.

What you offer:

• Bachelor's degree in Computer Science, Engienering or related.  Additional certifications are a plus.
• Minimum 5 years of experience in a hands-on IT operations and support role managing infrastructure across Server, End User, Networking, Storage etc.
• Strong experience including PC hardware/software troubleshooting including Windows, MacOS and Linux essential.
• Experience with unified endpoint management tools such as Intune or MobileIron a big advantage.

The sell:

• Join a successful and growing firm.
• Strong culture, international environment.
• Excellent role for candidates passionate about learning and using cutting edge technologies.