About Accenture ： Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
The company has been operating in Greater China for over 30 years. Today, it has more than 17,000 people servicing clients across the region with offices in the cities including Beijing, Shanghai, Dalian, Chengdu, Guangzhou, Shenzhen, Hong Kong and Taipei. As a trusted Partner of Choice for digital transformation, Accenture is bringing more innovation to the business and technology ecosystems and helping Chinese enterprises and the government to embrace digitization and enhance global competitiveness to succeed in the new era.
For more information about Accenture, please visit its corporate homepage www.accenture.com and its Greater China homepage www.accenture.cn .
About Accenture Song ： As one of the key services under Accenture, Accenture Song is in the business of Experience. We connect deep human and business insights with the possibilities of technology to define and deliver new realities. We're committed to helping clients design, build, communicate and run Experiences that make peoples' lives better, more productive and more meaningful. Visit http://www.accenturesong.com to find out more about us.
Key Responsibilities - Uncover user needs through qualitative and quantitative research methods, develop deep insights, define opportunity areas, generate concepts, and craft how people will interact with the products and services we design.
- Collaborate with multidisciplinary team members to understand wider market and business needs, identify design opportunities, and create meaningful products and service experiences.
- Lead the Service Design practice at a project level. Extend the craft and share practice across project stakeholders, the studio and beyond.
- Assess performance and provide career guidance for those in your project and line management team.
- Establish and manage client relationships.
Qualifications Experience, Attributes and Qualifications: - 5 years experience of Interaction Design and or Service Design across varied users, business problems, and devices
- 4 year of experience planning, designing, facilitating, and synthesizing workshops
- 3 years experience with driving and applying user centered design processes.
- 3 years creating experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.
- 3 years experience with rapid prototyping methods, ranging from paper sketching to digital prototypes.
- 3 years requirements gathering and communication between all design teams, workstreams and clients
- Bachelor s degree or equivalent experience in a related field.
- Ability to learn new software quickly experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.
- Knowledge of and experience with applying user centered design processes.
- Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design.
- Ability to create experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.
- Familiarity with rapid prototyping methods, ranging from paper sketching to digital prototypes.
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