Business Analyst - Cards

Role Business Analyst - Cards Summary We are seeking a skilled Business Analyst with expertise in Corporate Debit Card processes to join our team. The ideal candidate will play a pivotal role in analyzing, documenting, and optimizing our corporate debit card operations. As a Business Analyst, you will collaborate with cross-functional teams to identify business requirements, streamline processes, and drive efficiency in corporate debit card operations. Your responsibilities will includ

Thakral One Pte Ltd - Hong Kong - Full time

Salary: Competitive

Role

Business Analyst - Cards

Summary

We are seeking a skilled Business Analyst with expertise in Corporate Debit Card processes to join our team. The ideal candidate will play a pivotal role in analyzing, documenting, and optimizing our corporate debit card operations. As a Business Analyst, you will collaborate with cross-functional teams to identify business requirements, streamline processes, and drive efficiency in corporate debit card operations. Your responsibilities will include gathering and analyzing data, identifying areas for improvement, designing and implementing solutions, and providing ongoing support to ensure the smooth functioning of corporate debit card processes. The successful candidate will possess strong analytical skills, a deep understanding of corporate debit card operations, and the ability to communicate effectively with stakeholders at all levels.

Primary Responsibilities
  • Analyze existing corporate debit card processes, identifying inefficiencies and areas for improvement.
  • Collaborate with stakeholders to gather business requirements and translate them into functional specifications.
  • Develop and maintain documentation, including process flows, business rules, and user guides.
  • Work closely with cross-functional teams to design and implement solutions to enhance corporate debit card processes.
  • Conduct testing and validation of system changes to ensure accuracy and reliability.
  • Provide ongoing support and troubleshooting for corporate debit card processes, resolving issues in a timely manner.
  • Monitor key performance indicators and metrics to track the effectiveness of process improvements.
  • Stay informed about industry trends and best practices related to corporate debit card operations.
  • Communicate effectively with stakeholders at all levels, including executives, managers, and end users.
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