Risk & System Management Head (Credit card)

Job Responsibilities

• Lead and manage a team of Risk Management for credit card, unsecured lending products and merchant acquiring;
• Monitor and detect suspicious fraud issues, and provide insight on fraud prevention;
• Monitor and assess merchant application and potential fraud;
• Monitor, analyse and identify potential problematic issues of overdue, debt collection, credit limit, etc.; 
• Provide advise and suggestions on credit policies and collection strategies,
•  Liaise and work closely with internal departments in outstanding accounts, bad debts and dispute issues;
• Liaise with external parties on credit collection matters, like debt collection agencies, credit reference agencies, and statutory bodies;
• Support the department in compliance with regulatory requirements;
• Identify and drive new initiatives for system enhancement, operational efficiencies and process streamlining;
• Assist in ad hoc assignment as required from senior management from time to time.

Requirements

• Degree holder with at least 8 years working experience of risk management, solid experience in fraud control and credit collection is preferred;
• Sound knowledge of fraud control, credit collection and related processes;
• Sound knowledge in regulatory rules and regulations;
• Strong business acumen with good problem solving, and communication skills with internal and external stakeholders;
• Positive mindset and great sense of ownership;
• Proficiency in written English and Chinese;
• Fluent in Mandarin is a must.