Senior Underwriting Manager

Key Responsibilities:

• Assist Department Head to supervise and lead the team to achieve the KPIs as well as to drive initiatives to uplift operations efficiency and customer experience
• Drive initiatives and Company strategic projects in order to meet business requirements, including but not limited to Company Campaigns, Digital Initiatives, Operation Efficiency Projects, Compliance or regulatory requirements
• Review and analyze new insurance applications for risk exposure and compliance with underwriting guidelines and risk management principles
• Negotiate with reinsurers for reinsurance related matters
• Set up SOPs; develop, review and conduct quality control
• Perform complex cases assessment, review and make approval on cases escalated by subordinates
• Perform pre-underwriting with HNW customers, handles and responds to enquiries from internal customers
• Review and streamline internal processes for seamless end-to-end service delivery
• Prepare regular and ad hoc reports and interpret figures to understand any specific issues, monitor and analyze trends
• Conduct training for internal/external customers on underwriting-related areas and team members on areas within their own expertise
• Assist in the implementation of new measures to upgrade operational efficiency

Requirements:

• Degree Holder with professional insurance qualifications such as FLMI, ACS, ALU or equivalent
• Minimum 8 years solid underwriting experience in life insurance with at least 4 years in a supervisory/managerial role
• Underwriting medical authority of not less than extra mortality 100%, with high net worth experience preferable
• Experience in process management and transformation will be an advantage
• Excellent problem-solving skill and logical thinking; ability to identify sources of data and analyze data to construct a case with reasonable recommendations and decisions, supported by sound justifications
• Strong sense of compliance, ethics and integrity; hold self-accountable for own decisions and actions
• Strong interpersonal and communication skills
• open to new ideas and suggestions; attentive to details and willing to learn
• Willing and able to work under pressure with a positive working attitude
• Proficient in both spoken and written Chinese, English and Cantonese
• Familiar with MS Word, Excel, PowerPoint