WM Business Analyst - Platform Management

The ideal candidate will be assign to manage the platform for the Business Unit and ensure it is competitive in the market to help the Business Unit run effectively. He/She will conduct business analysis, business process engineering and project management. Also oversee expectations from management and act as an entry point to change the bank’s activities for wealth.

Tangspac - Hong Kong - Full time

Salary: Negotiable

The right candidate will be assigned to assist the Platform Managment Team to provide the follwoing tasks,

Project Management & Business Analyst

  • Plan, manage and drive multiple project deliverables for the wealth management business.
  • Take the role of the Platform Subject Matter Expert for various business segments.
  • Work directly with business segments across regions to ensure all targets and requirements are met.
  • Gather requirements from users and stakeholders, and prepare business requirement documentations for platform changes.
  • Manage internal (business, support, product managers & technology teams) and external (partners and vendors) stakeholders to ensure the delivery of the initiatives and enhancements.
  • Support and influence continuous improvement of product/solution development.
  • Offer training to end users on platform enhancements and initiatives.
  • Coordinate and/or perform User Acceptance Testing (UAT) for platform change.

Platform Support & Service Manager

  • Key representative/Coordinator for departments being serviced.
  • Trusted advisor for processes and system enhancements.
  • Manage, handle and follow up on platform related enquiries.
  • Meet business requests on a timely basis and correctly implement procedures.
  • Provide professional advice on platform changes/requests.
  • Collaborate with regional / Business Units to align business requirements on platform changes.
  • Provide timely feedback to user enquiries to minimize impact to clients/processes.
  • Prepare training materials and provide training to end-users on platform enhancements.
  • Perform User Acceptance Testing (UAT) correctly and on schedule.

Requirements

  • Bachelors Degree or above in Business-related major, or Computer Science.
  • 3-5 years or above business analysis / project management experience.
  • 3-5 years or above banking/wealth management expertise.
  • Proven track record of demonstrating equivalent knowledge.
  • Strong attention to details and extremely well-organized.
  • Follow through tasks and goals with ownership mentality.
  • Ability to manage multiple projects with competing priorities.
  • Strong interpersonal skills, demonstrating an ability to work well with teams & stakeholders.
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