Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Commercial Banking - CMB Chief Operating Officer's Office Hang Seng's Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.
For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.
We are currently seeking a high caliber professional to join our department as
Senior Programme Manager. Principal responsibilities • Lead a team of Project Managers/ Assistant Project Managers to provide project management and consultancy services on project/ system implementation, workflow design, and process re-engineering in Commercial Banking business
• Act as the Programme Lead of Commercial Banking projects in Hong Kong and other markets in Asia.
• Support Management in business and IT planning, including resource budgeting, allocation, and project prioritization.
• Work closely with various stakeholders, including business users, operations, IT, Digital, audit, legal and compliance to ensure effective project governance.
• Proactively manage all aspects of projects, including schedules, resources, progress update, issues and risks; Recommend path to green.
• Keep abreast on latest technology/ best practices in banking industry and cross-border opportunities and deliver changes to current processes with efficiency and cost improvement
• Foster a highly engaged team for the delivery of projects that meet/ exceed business targets
Requirements - University graduate in related disciplines or other relevant qualifications
- Minimum 10 years of project management experience in financial institutions, preferably with knowledge in commercial banking businesses and operations
- Previous experience in managing cross-border/ PRC projects and collaboration with IT, local vendors and project counterparts in Mainland China is a plus
- Ability to overcome challenges, create innovative solutions and work in an agile environment
- Ability to communicate effectively and create connection with others
- Proficiency in both English and Chinese. Fluency in Putonghua
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
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