Client Service Managers (12 months contract)

A top tier private established bank is looking for Client Service Managers to be part of their team!

Hays - Hong Kong - Full time

Salary: Negotiable

Your new company

This role will be under the Private Wealth Management department, and you will provide support to a team of relationship managers in a series of core functions:

1. Client Servicing:
  • Liaising with various Business Units to ensure client documentation is in compliance with policies and procedures
  • Ensure all client queries are promptly followed up and resolved
  • Client order taking
  • Understanding client's overall relationship with the bank


2. Operational Responsibilities:

  • Trade booking and settlement
  • Settlement and funding issues resolution
  • Margin calls follow‐up and collateral issues resolution
  • Transactional documentation (e.g., client suitability and eligibility)


3. Policies and Procedures:

  • Ensure full awareness of and adherence to internal policies and procedures

4. Administrative Responsibilities:

  • Ensure administrative tasks are completed, such as travel / hotel bookings, expense claims, mailing of marketing materials.




What you'll need to succeed

  • Fluent in English and proficiency in verbal and written Mandarin (due to business needs)
  • Degree Holder with minimum 2 to 3 years of relevant financial services experience, preferably in relation to frontline client service
  • Possesses HKSI Paper 1
  • Strong knowledge in Private Banking investment products. Eg, FX, Equities, Fixed Income, derivatives.


What you'll get in return

  • Attractive remuneration package
  • Being part of team working with international finance professionals
  • Excellent growth potential within the top tier bank


What you need to do now

Wait no more! Apply now and send your updated CV in to Aliyah.Fong@hays.com.my

22580996
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