Blockchain Security Application Support Engineer

Responsibilities Primary responsibilities to ensure the application is running at all times in Production. Manages other non-production environments such as pre-production/staging. Strong understanding of application features and all supported blockchains. Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments. Ability to apply fixes, improvements or optimization on the applications and infrastructure. Identi

Crypto.com - Hong Kong - Full time

Salary: Competitive

Responsibilities
    • Primary responsibilities to ensure the application is running at all times in Production.
    • Manages other non-production environments such as pre-production/staging.
    • Strong understanding of application features and all supported blockchains.
    • Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.
    • Ability to apply fixes, improvements or optimization on the applications and infrastructure.
    • Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.
    • Monitor, troubleshoot and triage application alerts and issues.
    • Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.
    • Continuously improve on monitoring tools and processes.
    • Coordinate DR testing and audit.
    • Maintain and support blockchain infrastructure
    • For senior individuals, the responsibility includes communication with stakeholders on application issues.
Requirements
    • Degree in Computer Science or Engineering or Information Technology or similar discipline
    • Knowledge in blockchain and programming languages such as Rust or JavaScript or Node.js or Golang
    • Working OR project experience about Web 3/Crypto currency/Blockchain domain is compulsory.
    • Past job experiences in supporting applications
    • Attention to detail with an analytical mindset
    • Comfortable with analyzing logs and possess a keen eye for anomalies and inconsistencies
    • Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
    • Experience in deploying in various cloud (Azure, Google, Amazon)
    • Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
    • Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
    • Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)
    • Experience in developing and deploying infrastructure as code (Kubernetes, Terraform, Docker, Ansible, etc)
    • Understand blockchain concepts and familiar with at least one or more blockchains is a plus
    • Proficient written communication skill in English
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