Company Introduction: We're home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.
HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."
Job Summary: Corporate Services is responsible for Real Estate management (strategic planning, lease transaction, project, design and construction management and facilities management); Corporate Security; Housekeeping; Mail Distribution, Documentation, Destruction and Storage; Catering Services and Reception Management.
Job Duties: Reporting to the Exchange Square Facilities & Services team, the Facilities Operations Engineer will oversee the delivery of planned and reactive maintenance, incident management, and technical support of all hard services (e.g., HVAC, electrical, plumbing & drainage, fire safety, building automation and building management system). This role requires strong technical expertise, leadership, and coordination with stakeholders to ensure operational efficiency, compliance, and safety.
Job Responsibilities: Maintenance Management
- Lead planned preventive maintenance (PPM) programs and reactive maintenance for all hard services.
- Ensure compliance with statutory regulations, safety standards, and environmental guidelines.
- Review maintenance reports, analyse trends, and recommend improvements.
Coordination & Stakeholder Management
- Liaise with building management, contractors, and office users to schedule maintenance, access, and work arrangements.
- Collaborate with cross-functional teams for move & change projects, lifecycle replacements, and system enhancements.
Event & Incident Management
- Provide technical support for events, ensuring systems are operational, reliable and safe.
- Act as the escalation point for emergency incidents, coordinating resolutions and post-incident reviews.
Documentation & Compliance
- Develop and update Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs), method statements and risk assessments.
- Maintain accurate records of maintenance activities, certifications, and asset inventories.
Procurement & vendor management
- Execute procurement processes for office facilities related purchasing and service contracts, including but not limited to preparing RFP/RFQ documents, specification of requisition, request proposals and regular reports etc.
- Manage vendor performance, ensuring adherence to SLAs, quality standards, and budgets.
Continuous Improvement:
- Support life cycle replacement, improvement, alteration and addition works to ensure they are completed on time, within budget and of high quality
- Identify cost saving opportunities and efficiency improvements in operations.
- Support sustainability initiatives, e.g. energy management, waste reduction, etc.
Job Requirements:
- Degree or higher diploma/certificate in Building Services Engineering, Mechanical Engineering, Electrical Engineering or related disciplines
- Over 5 years solid experience in facilities/ hard services management, preferable in corporate or commercial environments
- Strong knowledge of building systems (HVAC, electrical, fire safety) and CMMS software
- Proficient in technical troubleshooting and problem solving
- Good analytical thinking with a focus on risk awareness
- Self-motivated individual with good communication skills, capable of collaborating effectively within a team
- Good command of both written and spoken English and Chinese
HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.
Location: HKEX - Exchange Square
Shift: Standard - 40 Hours (Hong Kong SAR)
Scheduled Weekly Hours: 40
Worker Type: Permanent