Production Support Specialist

Responsible For The successful candidate will undertake in the following; Day to day operation of FX electronic market making and order management systems Manage market venue and client onboarding for the FX system Python development for Quants trading analysis and automation for daily operation Front line support of a 24/5.5 production of the FX systems for both internal and external clients. Incident and problem resolution, maintenance and deployment of application software Ensure all producti

HSBC - Hong Kong - Full time

Salary: Competitive

Responsible For

The successful candidate will undertake in the following;
  • Day to day operation of FX electronic market making and order management systems
  • Manage market venue and client onboarding for the FX system
  • Python development for Quants trading analysis and automation for daily operation
  • Front line support of a 24/5.5 production of the FX systems for both internal and external clients. Incident and problem resolution, maintenance and deployment of application software
  • Ensure all production incidents, service requests and problems logged and resolved in the banks systems
  • Producing and using SQL / KDB queries to provide ad-hoc requested information to stake holders and continuously assist in problem resolution
  • Operate as part of a shift rotation, covering the hours of 07:00 - 18:30 including some bank holidays
  • Weekend and evening coverage if required
  • Perform weekend application upgrade, configuration and patching across multiple environments in line with requirements and procedures
  • Regular communications with client base to provide status updates, successful solutions as well as documenting all activities for future reference
  • Be able manage communication/relationship with 3 rd party vendors
  • Pro-actively Monitor alerts to respond to potential incidents in a timely fashion
  • Work in a rotation to provide Sunday health checks and support for the FX market open in Asia
  • Development of tools that can assist in day to day operations


Requirement:
  • Experience in FX or Equities low latency/electronic trading systems
  • Good experience in support/development for a trading desk ideally in a tier 1 investment bank or hedge fund
  • Strong skills in system engineering concepts, UNIX/Linux, networking, query language (KDB/Q/SQL) and at least one programming language (Java/C++/Python)
  • Understanding of production management (ITIL) concepts
  • Bachelor's or Master's degree ideally in quantitative field (CS/Maths/Physics/Finance) and should have good written and verbal communication skills


Opening up a world of opportunity
http://www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.

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