Helper requested emergency leave
I really need your help, please.
My domestic helper has been with us for just over 2 months now. In a 6 days I was planning to take her with us on holiday to Europe. It took me a lot of time and money to organize this for her, like visa, travel insurance, flights, etc...
So, she only got her European visa yesterday morning and in the night she texted me saying that her mum has died.
Now, please advise, how long is she entitled to leave for? Do I have to get her a return flight? Or give her any money? She obviously hasn't had any holiday from us yet as she has only been with us for a short time, as I previously mentioned above.
Any reply is highly appreciated. I'm also trying to contact the 24 h domestic helper line at the immigration office, but no one answers.
Thank you!