T
TerryQS
24 April 2019
Domestic Helper
Unethical Helper Agency Problem
Dear all
Last December, I paid HKD 12000 to a helper agency to hire an Indonesia helper with Singapore experience. the contract and helper forms are filled, I also received receipt for my payment for agency fee.
Then the nightmare started, the agency stopped to answer any calls or whatapp messages regarding my question about the helper status, then I ask my neighbor who recommended this agency to talk to this agency lady, this agency then arranged a pretty bad helper alternative for us to choose. because we did pay high price for a good helper, we turn that down.
Now it is almost May now, this agency again refuse to answer any call or messages, refuse to give any information about the status of the helper what we initially want to hire.
We are really upset with this agency since my ailing mother who has late stage breast cancer really need helper. and we talked to our neighbor about this agency, my neighbor said the agency is not her problem. pls take action if you must
would like to seek you advice on how we can sue this agency and get our money back, also appreciate recommendation of reliable agency with good service.
Thank you
Last December, I paid HKD 12000 to a helper agency to hire an Indonesia helper with Singapore experience. the contract and helper forms are filled, I also received receipt for my payment for agency fee.
Then the nightmare started, the agency stopped to answer any calls or whatapp messages regarding my question about the helper status, then I ask my neighbor who recommended this agency to talk to this agency lady, this agency then arranged a pretty bad helper alternative for us to choose. because we did pay high price for a good helper, we turn that down.
Now it is almost May now, this agency again refuse to answer any call or messages, refuse to give any information about the status of the helper what we initially want to hire.
We are really upset with this agency since my ailing mother who has late stage breast cancer really need helper. and we talked to our neighbor about this agency, my neighbor said the agency is not her problem. pls take action if you must
would like to seek you advice on how we can sue this agency and get our money back, also appreciate recommendation of reliable agency with good service.
Thank you