Assistant Manager (IT Operation & Vender management)

Hays Hong Kong
Full time Permanent On-site Competitive

About the job

Your new company

Our client is a market-leading organisation serving millions of customers across the Asia-Pacific region. With a strong focus on digital transformation, operational excellence, and sustainable growth, the company provides an excellent platform for professionals looking to develop their commercial, analytical, and stakeholder management expertise.

Your new role
  • Lead vendor performance reviews and support supplier governance activities
  • Manage IT contract renewals, service evaluations, and commercial assessments
  • Monitor budgets, spending trends, forecasts, and identify opportunities for cost optimization
  • Partner with business and technology teams to improve IT operational efficiency and drive data-backed decision making
  • Develop reporting, dashboards, and automation initiatives to streamline workflows and strengthen governance
  • Conduct market research and provide insights on industry trends, commercial models, and supplier capabilities
  • Prepare business cases, management reports, presentations, and recommendations for senior stakeholders
  • Drive continuous improvement initiatives across processes, reporting standards, and IT operational controls


What you'll need to succeed
  • 5+ years of experience in vendor management, commercial operations, IT procurement, contract management, finance, consulting, or technology operations
  • Strong experience managing stakeholders across multiple business functions
  • Comfortable working with budgets, forecasting, business analysis, performance tracking, and reporting
  • Experience with process improvement, automation, data analytics, or AI-enabled productivity tools would be advantageous
  • Strong communication, presentation, and problem-solving skills
  • Able to work independently while influencing and collaborating with cross-functional teams


What you need to do now

If you're interested in this role, click 'apply now' or contact Farrah Tang at 5741 7795. You may also share your updated CV via [email protected].

Hays