Business Analyst - Compensation ( Insurance)

Responsibilities

• Gather, analyze, and document business requirements from stakeholders across Distribution, Agency, Brokerage, Operations, and IT teams
• Translate business requirements into functional specifications, user stories, process flows, and other project documentation
• Support compensation transformation initiatives, including commission, incentive, and remuneration-related system enhancements
• Conduct gap analysis and recommend process improvements
• Facilitate workshops and discussions with business users and technical teams
• Coordinate and support SIT, UAT, defect management, and production rollout activities
• Work closely with vendors and development teams to ensure requirements are delivered accurately
• Support project governance, status tracking, and stakeholder communications

Requirements

• 2-5+ years of Business Analyst experience
• Life insurance industry experience is required
• Hands-on experience in compensation, commission, remuneration, incentive, or agency distribution-related projects
• Strong requirements gathering and business documentation skills
• Experience creating BRD, FRD, user stories, business process flows, and test cases
• Familiarity with SDLC and project delivery methodologies
• Strong stakeholder management and communication skills
• Able to work independently in a fast-paced project environment

Preferred Background

• Experience working with Agency Distribution, Brokerage Distribution, Operations, or Compensation teams
• Knowledge of agent commission structures, incentive schemes, remuneration models, and compensation calculations
• Exposure to digital transformation or system implementation projects
• Experience with Agile and Waterfall delivery methodologies
• Insurance system knowledge is an advantage

Nice to Have

• eBao system knowledge or implementation experience
• Experience with policy administration, agency management, or commission management platforms
• CAPM, PMP, CBAP, or other relevant certifications