Customer Service Representative- Major Financial Client- Career Growth

• Major FSI Client
• Large Scale Transformation Project
• Carere Growth

Our Client is seeking a Customer Service Representative to support a new product launch (a customer-facing mobile app) for a leading financial institution. You will be the first point of contact for clients, providing excellent service and support during this launch period.
Key Responsibilities

• Greet and assist clients in a professional and friendly manner.
• Handle customer enquiries and provide accurate information about the new product.
• Support office administration tasks as required.
• Use MS Office (Word, Outlook, Office) for daily tasks and documentation.
• Maintain a presentable and articulate demeanour when interacting with clients.

Key Requirements

• Education: High school graduate or above.
• Experience: Minimum 1 year of full-time work experience in customer service or office administration.
• PC Proficiency: Good command of MS Office, including Word, Outlook, and Office.
• Presentation: Presentable and good articulation - you will be greeting clients.

Why Join?

• Support a major product launch for a leading financial institution.
• Gain valuable experience in a client-facing role.
• 5-day work week with a competitive pay rate.