Contract Junior Business Analyst - Claims SME

Key Responsibilities

• Gather and document business requirements by supporting stakeholder discussions and ensuring clear, traceable outputs
• Contribute to claims workflow design by providing input on processes, assessment logic, and operational practices
• Identify gaps, risks, and inconsistencies from operational and regulatory perspectives to improve system accuracy
• Prepare business documentation including requirement specifications, test cases, UAT scenarios, and process guidelines
• Coordinate with Claims, IT, and vendors to support testing, defect tracking, system validation, and successful rollout

Qualifications

• Bachelor's degree in Business, IT, Science, or a related field
• 1-2 years of experience in business analysis, operations, or related roles
• Familiarity with requirement gathering, documentation, and system testing processes
• Knowledge of claims operations, especially in Life or Health insurance, is an advantage
• Strong attention to detail, analytical thinking, and effective communication skills with the ability to manage tasks independently

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected], or call us now.

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