Platform Support Engineer

Platform Support Engineer - Global Trading Systems - Hong Kong

A leading quantitative trading firm is seeking a Platform Support Engineer to join its core infrastructure and systems team.

You’ll be on the frontline of mission-critical trading and research platforms, ensuring stability and reliability in an environment where milliseconds matter.

What you’ll do

• Serve as first point of contact for infrastructure/platform issues
• Monitor logs, alerts, and dashboards, responding to incidents in real time
• Investigate, triage, and resolve system issues, escalating when necessary
• Handle onboarding, permissions, and environment/resource requests
• Maintain runbooks and documentation for recurring problems
• Contribute to automation and monitoring improvements
• Participate in an on-call rotation supporting global systems

What we’re looking for

• 3+ years in Support Engineer, Cloud Engineer, TechOps, or SysAdmin roles
• Strong Linux and networking fundamentals
• Experience with AWS (preferred) and container platforms (Docker/Kubernetes)
• Familiarity with monitoring tools such as CloudWatch, Prometheus, Datadog, ELK
• Scripting knowledge (Python, Bash, etc.)
• Clear communicator under pressure, ideally with exposure to finance or trading environments

This is an opportunity to embed yourself in a fast-paced environment, working shoulder-to-shoulder with researchers, traders, and senior engineers to keep complex systems running at peak performance.