Client Services Officer, SME Banking

DBS Bank (Hong Kong) Limited Hong Kong
Full time Permanent On-site Competitive

About the job

A Customer Service Officer, key responsibilities will include, but are not limited to:
  • Guiding customers through the account opening process for various banking products and services.
  • Ensuring all necessary forms are completed correctly and explaining product features clearly.
  • Facilitating a smooth and efficient onboarding experience for new clients.
  • Conducting Enhanced World-Check Screening (EWSS) and checking caution lists to identify and mitigate potential risks.
  • Assisting RMs for input credit applications, ensuring all required documentation is accurately.
  • Collaborating with relevant departments for further processing and loan execution.
Location:
Mira Place Tower A

Job:
Relationship Management

Schedule:
Regular

Employee Status:
Full time