WMS Application Analyst / Systems Analyst

We are partnering with a well-established organisation with a strong footprint across Asia Pacific, currently undergoing continued investment in supply chain and warehouse technology.

Our client is urgently looking for a Systems Analyst to support and enhance their warehouse management systems across multiple locations. This role offers exposure to regional operations, system optimisation initiatives, and cross-platform integrations within a dynamic and fast-paced environment.

Key Responsibilities

• Provide application support and incident resolution for WMS platforms, including root cause analysis and issue prevention
• Perform system configuration, enhancement, and customisation based on business requirements
• Work on integration activities with upstream and downstream systems (ERP, OMS, TMS, etc.)
• Collaborate with business users and stakeholders to gather requirements and translate them into functional specifications
• Participate in testing cycles (UAT, integration, regression) to ensure quality system delivery
• Support regional warehouse operations teams, including user training and adoption
• Monitor system performance and proactively identify opportunities for continuous improvement and optimisation
• Maintain clear documentation across processes, configurations, and system changes

Requirements

• Degree in Computer Science, Information Systems, Supply Chain, or related discipline
• At least 2 years of experience working with WMS platforms in a retail, eCommerce, or logistics environment
• Hands-on experience in WMS configuration, support, or enhancement
• Strong understanding of warehouse operations (receiving, putaway, picking, packing, inventory, shipping)
• Exposure to system integrations (APIs, EDI, interfaces) is highly preferred
• Experience in requirements gathering, functional design, and testing
• Basic SQL or data analysis skills will be an advantage
• Strong communication skills with the ability to work with regional stakeholders across APAC
• Proactive, adaptable, and able to operate effectively in a fast-paced environment
• Exposure to leading WMS platforms e.g. Manhattan, Blue Yonder, SAP EWM or similar tech would be highly advantageous
• Fluency in both English and Cantonese, Putonghua (Mandarin) would be an advantage.