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Business Analyst (insurance), contract

Morgan McKinley Hong Kong
Full time Contract On-site Competitive

About the job

Responsibilities:
  • Conduct end-to-end business analysis and facilitate workshops to define business requirements and support product roadmap planning.
  • Gather, analyze, and document requirements from multiple business units, and translate them into clear and detailed user stories.
  • Collaborate with business and technology stakeholders to identify issues, understand key business needs, and build a prioritized backlog based on business value.
  • Work closely with UX/UI teams to ensure usability considerations are captured and accurately reflected in the requirements and proposed solutions.
  • Assess the feasibility and impacts of proposed designs, features, and solutions from both business and technical perspectives.
  • Lead and facilitate backlog grooming and refinement sessions with development teams to ensure requirements are well understood and ready for delivery.
  • Act as a key liaison between business units and delivery teams, providing timely clarifications and ensuring smooth, transparent communication.
  • Contribute as part of a high-performing solution delivery team (including Business/Tech BAs, Developers, and Product Owners) to drive initiatives and implementations across markets.
Requirements:
  • Bachelor's degree in a relevant discipline (such as Business, Information Systems, or related fields).
  • Minimum 5 years of experience in insurance domain, in a business analysis or similar role.
  • Strong knowledge of insurance, with exposure to claims operations considered a distinct advantage.
  • Solid experience working on customer-facing digital platforms, such as mobile apps or web-based applications.
  • Solid understanding of Agile methodologies and hands-on experience with Agile tools such as JIRA and Confluence.
  • Proven experience acting as a domain subject matter expert (SME) in delivering key projects using Agile practices.
  • Self-motivated, able to manage multiple tasks and priorities, and perform effectively under pressure.
  • Strong analytical and problem-solving skills, with high attention to detail and sound business judgment.
  • Excellent interpersonal and communication skills, with demonstrated ability to manage and influence diverse stakeholders.
  • Excellent communication skills in both Cantonese and English are essential.