Product Manager/ Project Manager - Gen AI eBanking

• Banking AI Product and Customer Journey
• Experience with chat, messaging and conversational AI products

About Our Client

The company is a large organization in the financial services industry, known for its commitment to leveraging technology to enhance customer experiences.

Job Description

• Define and own the product roadmap for Gen AI capabilities within the eBanking ecosystem, including chatbots, virtual assistants, predictive insights, and intelligent automation.
• Collaborate with engineering, data science, UX, and business stakeholders to translate customer needs and business goals into AI-powered product features.
• Lead backlog grooming, sprint planning, and prioritization to ensure timely delivery of high-impact functionalities.
• Monitor performance metrics, user engagement, and feedback to continuously refine and optimize Gen AI features.
• Ensure compliance with data privacy, security, and regulatory standards in all AI implementations.
• Stay abreast of emerging Gen AI technologies, market trends, and competitive landscape to inform product strategy.
• Act as the voice of the customer, championing intuitive and ethical AI experiences across mobile and web platforms.

The Successful Applicant

• Proven experience as a Product Owner or Product Manager in digital banking, fintech, or AI-driven platforms.
• Strong understanding of Gen AI technologies, including LLMs, NLP, and conversational AI frameworks.
• Familiarity with agile methodologies and product development lifecycle.
• Experience working with cross-functional teams including engineering, design, compliance, and analytics.
• Excellent communication, stakeholder management, and decision-making skills.
• Bachelor's degree in Computer Science, Business, or related field; advanced degree preferred.

What's on Offer

• Large-scale Gen AI Project
• Leading Bank in APAC