Senior Research and Insights Analyst (1-year Contract)

Key Responsibilities

• Lead and support end-to-end research projects, including research design, data collection, analysis, and reporting
• Conduct qualitative and quantitative research (e.g., surveys, interviews, desk research, data analysis) to address business questions
• Translate complex findings into clear insights, executive-ready reports, dashboards, and presentations
• Collaborate closely with stakeholders to clarify objectives, align scope, and manage expectations
• Support insight-to-action discussions by providing fact-based recommendations
• Support customer panel / community research operations
• Manage multiple research requests and priorities with strong attention to detail and timelines
• Support ad hoc initiatives to enhance customer experience

Experience & Skills

• 3-5 years of relevant experience in research, analytics, insights, consulting, or related roles
• Solid background in qualitative and quantitative research methodologies
• Strong analytical and problem-solving skills, with the ability to interpret data and identify key insights
• Excellent communication and stakeholder management skills
• Strong presentation and storytelling ability, with experience preparing materials for senior stakeholders
• Proficient in data analysis and research tools (e.g., Excel, survey platforms)
• Insurance or financial services experience is highly preferred

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected], or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.