Assistant Vice President - Senior Systems Manager - Workplace Technology - IT

Company Introduction:

We're home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.

HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."

Job Summary:
We are seeking a highly motivated and experienced Senior Systems Manager to join Workplace Technology team in Infrastructure & Operations organization. This role will lead the design, implementation, and governance of enterprise end user computing platforms, supporting 2,000+ staff in a hybrid workplace environment. The incumbent will collaborate closely within Workplace Technology and across functional Business and IT teams to deliver a diversified, secure and reliable workplace ecosystem for the future.

Job Duties:

Responsibilities:

• Evaluate Chinese domestic vendor products on Office Automation (OA) technology and define enterprise workplace architecture in collaboration with vendors and internal stakeholders.
• Lead and support the Proof-of-Concept testing and implementation of the target OA technology stack, across Operating System, Directory Services, Collaboration tools and endpoint management solutions.
• Partner with Risk and Security teams to ensure compliance with HKEX standards and regulatory requirements.
• Work with infrastructure and application teams on integration to enterprise workplace and virtual desktop platforms.
• Drive pilot deployment, compatibility testing, risk assessment, rollout strategy and continuous improvement of the target OA platform based on user feedback and operational needs.
• Manage vendor to ensure the highest quality delivery and implementation.
• Provide guidance, training, and feedback to Level 1 and 2 support teams. Drive enhancement to key SOPs to improve end user support and vulnerability management targets as a team.

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, or related disciplines.
• Minimum 8 years of experience in workplace technology, infrastructure, or endpoint engineering.
• Proven experience in large-scale enterprise deployments or transformation programs.
• Hands-on experience on below OA technology stack:
  • Endpoint OS (e.g. Kylinsoft OS, Uniontech UOS) and device management tool (e.g. Leagsoft)
  • Identity and access management (e.g. Leagsoft, Nington)
  • Collaboration Tools (e.g. Lark, DingTalk, WeCom, WeLink)
  • Large-scale technology deployment or transformation projects
• Familiarity with enterprise grade OA technology stack (e.g. Win11, AD, M365) is an advantage.
• Proficiency in scripting languages (e.g. PowerShell, Shell script, Python, etc) to automate administrative tasks.
• Strong knowledge of IT infrastructure components, including servers, networks, databases, storage systems and virtualization technologies.
• Experience in IT Service Management / IT Operations Manager process with ServiceNow is added advantage.
• Strong customer centric and result-oriented mindset.
• Independent, self-motivated, a team player and willing to challenge status quo.
• Ability to communicate and influence different levels of stakeholders and build consensus effectively.
• Occasionally work on weekends and/or irregular working hours are required.

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Location:
HK-DTH 9/F

Shift:
Standard - 40 Hours (Hong Kong SAR)

Scheduled Weekly Hours:
40

Worker Type:
Permanent