IT Team Lead (Digital Workplace) - Global MNC
Hays
Hong Kong
Full time
Contract
On-site
Competitive
About the job
We are seeking a talented IT Team Lead (EUC) who combines technical leadership, people management, and strategic planning to deliver digital workplace solutions for one of our Well-Known Global in-house clients.
Your new role
What you'll need to succeed
If you fulfil all the qualifications mentioned above and have the drive to succeed, click apply below!
Your new role
- Lead, mentor, and manage the EUC team, including resource planning, performance management, and capability development
- Define and execute the IT End-user Computing strategy, standards, and roadmap aligned with regional and global IT objectives
- Oversee end-to-end delivery of IT projects, ensuring timelines, quality, and business outcomes are achieved
- Manage external vendors and service providers, including contract governance, service performance, and escalation handling
- Drive automation and operational efficiency initiatives using PowerShell, Microsoft Graph API, and Power Platform
- Support and enable AI tools and platforms for end users and developers, including AI Foundry, Google Gemini, GitHub Copilot, and similar technologies
- Ensure compliance with security standards, regulatory requirements (e.g., PCI), and internal IT controls
What you'll need to succeed
- Strong hands-on experience with Windows Desktop/Server environments, Microsoft 365, Entra ID, Intune, MDE, Teams, and SharePoint Online
- Proven track record in leading or mentoring technical teams
- Solid scripting and automation experience using PowerShell; familiarity with Graph API and Power Platform is highly desirable
- Strong stakeholder management skills with the ability to communicate effectively across business and IT functions
- Experience supporting regional or multi-site environments is preferred.
- Ability to balance hands-on technical involvement with leadership responsibilities
- Demonstrated experience in IT service management, vendor governance, and project delivery
If you fulfil all the qualifications mentioned above and have the drive to succeed, click apply below!