IT Operations Support Manager (Incident Management)- 30-45k
Michael Page
Hong Kong
Full time
Temporary
On-site
Competitive
About the job
- Great Learning Platform
- Good Exposure to Financial Industry
The hiring company is a well-established and reputable large organization within the financial services industry. It is known for its focus on delivering innovative and reliable solutions, with a strong presence in Kowloon.
Job Description
As an IT Operations Support Manager, your main responsibilities will include:
- Managing day-to-day IT operations to ensure system reliability and performance.
- Monitoring and troubleshooting technology infrastructure to resolve issues promptly.
- Coordinating with various teams to implement IT solutions aligned with business needs.
- Ensuring compliance with IT policies, security standards, and regulatory requirements.
- Preparing and maintaining documentation for IT processes and procedures.
- Supporting the team in system upgrades and maintenance activities.
- Collaborating with vendors and service providers for IT-related services.
- Providing technical support and guidance to internal stakeholders.
A successful IT Operations Support Manager should have:
- A strong background in IT operations and technology support within the financial services industry.
- Proficiency in managing and troubleshooting IT systems and infrastructure.
- Knowledge of IT compliance and security standards.
- Excellent problem-solving and organizational skills.
- The ability to work collaboratively and communicate effectively with teams.
- A proactive and adaptable approach to handling challenges.
- Renewable one-year contract with opportunities for extension.
- Exposure to the dynamic financial services industry in Kowloon.
- Professional development opportunities within a large organization.
- Supportive and collaborative work culture.