IT Business Analyst - Fraud & Collections

• Great Package and Benefits
• Large Scale Bank
• Promising Career Path & Stable

Our Client, a leading retail banking organization is seeking an experienced IT Business Analyst to support strategic transformation initiatives and enhancement projects across the Fraud Detection and Collections domain.
This role offers the opportunity to work closely with senior technology stakeholders and contribute to high-profile programmes that support the bank's ongoing digital and operational transformation.

Key Responsibilities

• Partner with business and technology stakeholders to gather, analyze, and document requirements
• Support project delivery across Fraud Detection and Collections initiatives
• Work with cross-functional teams to drive system enhancements and process improvements
• Translate business requirements into functional specifications for technology teams
• Facilitate workshops, stakeholder discussions, and requirement-gathering sessions
• Support testing, implementation, and change management activities throughout the project lifecycle

Requirements

• 7+ years of Business Analyst experience within IT, Technology Change, or Transformation projects
• Proven experience within the Fraud Detection, Fraud Management, or Collections domain
• Previous in-house banking experience is essential
• Strong stakeholder management and communication skills
• Experience producing business requirements, functional specifications, process flows, and supporting UAT
• Ability to work effectively with both business users and technical teams

Preferred Background

• Retail Banking experience
• Exposure to large-scale transformation or system enhancement projects
• Experience working within Agile, Waterfall, or hybrid delivery environments