Project Manager, Agency Platform (Insurance)

Hays Hong Kong
Full time Permanent On-site Competitive

About the job

Your new company
Your new company is a forward-thinking organisation that is redefining how Life Insurance operates in Hong Kong and the Greater Bay Area. This company blends digital innovation with deep industry expertise to create solutions that are both customer-centric and future-ready. With ongoing investments in technology, product innovation, and talent development, they provide an environment where ideas are valued and change is possible. They are looking for an experienced Project Manager to lead and assist with Agency Platform and Channel projects.

Your new role
Your duties include:
  • Partnering with stakeholders across agency, operations, and support teams to gather, analyse, and document business requirements
  • Translating complex business needs into clear, actionable requirements for IT teams, particularly for agency systems and digital tools
  • Supporting end-to-end initiatives focused on agency platforms, from planning and enhancement to rollout across the distribution channel
  • Collaborating closely with technical teams to ensure systems effectively support agency workflows, sales processes, and performance tracking
  • Preparing clear and structured documentation, reports, and presentation materials to support business and channel management decisions
  • Facilitating and supporting User Acceptance Testing (UAT), ensuring enhancements meet the practical needs of agency users and drive adoption


What you'll need to succeed
  • Bachelor's Degree in relevant disciplines
  • Minimum 5 Years of Experience as a Project Manager or Business Analyst in the Insurance industry
  • Familiar with Project Management processes in Agency Channel or Agency Platform Enhancement
  • A proactive mindset with a strong desire to grow and upskill
  • Excellent interpersonal and communication skills, with the ability to engage stakeholders at all levels


What you'll get in return
  • Exposure to innovative insurance solutions and transformation initiatives, including AI projects that shape the industry
  • The opportunity to accelerate your career through clear progression pathways
  • A workplace culture that values balance, innovation, and growth


What you need to do now
If you are interested in this position or other positions in the Insurance industry, please send your Resume to [email protected]