IT Support Officer (1-year contract)

Roles and Responsibilities

• Manage user identities and access rights across multiple systems and applications
• Coordinate with IT and security teams to ensure adherence to security policies and standards
• Perform regular access reviews to ensure compliance with governance requirements
• Respond to security incidents and access-related issues in a timely manner
• Support and maintain IAM procedures to ensure stable daily operations
• Assist in the implementation and enhancement of IAM technologies and frameworks
• Communicate with business users to understand access requirements and provide appropriate support

Skills and Qualifications

• Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum 2 years of experience in Identity and Access Management or related support functions
• Practical experience in user onboarding/offboarding and access lifecycle management
• Strong understanding of IAM concepts, technologies, and controls
• Experience in the banking or insurance industry is an advantage
• Strong analytical and problem-solving skills with attention to detail
• Good communication skills, including interaction with business users
• Fluent in English, Cantonese, and Mandarin, with strong verbal and written communication skills (including good written English)
• Knowledge of Microsoft O365, Azure Active Directory (AAD), Active Directory (AD), ServiceNow ticket System

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected], or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.