Trade Operations Specialist / Senior Trade Operations Specialist / Assistant Operations Manager
Dah Sing Financial Group
Hong Kong
Full time
Permanent
On-site
Competitive
About the job
About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.
Main Responsibilities:
Please note that only shortlisted candidates will be notified.
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.
Main Responsibilities:
- Perform customer services functions including but not limited to handling customer inquiries and reports preparation etc
- Support checking of Export and Import Bills drawn under L/C and documentary collections according to latest UCP rules and guidelines
- Handle OB Loans and Packing Loans transactions including reviewing the applications and Credit Limit, etc.
- Deal with customers/ banks to resolve problems and complaints related to trade services
- Ensure that transactions are handled in accordance with the practice and procedures stated in the Operation Manual for Trade Services, regulatory compliance such as AML and Anti-fraud checking and Rules of International Chamber of Commerce
- Report any irregularities, suspicious cases or deviations from current practice or operational manual to supervisor/Section Head in daily operations
- Perform clerical works as assigned by Supervisor/Section Head
- Secondary graduate with minimum 5 years' experience in trade operations industry
- Knowledge in relevant ICC rules and guidelines as well as basic knowledge in banking requirements required.
- Candidates with LC documents checking experiences and the qualification of Certified Banker / CDCS is an advantage
- Candidates with rich customer services experience is an advantage
Please note that only shortlisted candidates will be notified.