Operations - Investment / Buy side or Sell side - 50k to 60k

ConnectedGroup Limited Hong Kong
Full time Permanent Hybrid HKD50000 - HKD60000 per month

About the job

Operations / Trade Support - Investment / Buy side or Sell side - 50k to 60k

I am currently helping our Client seeking a candidate with sell side or buy side operations experience to join the team in Hong Kong.

Your role:

  • Oversee ETF and fund valuation processes, review NAV calculations, and provide timely approval or challenges to third-party administrators.
  • Identify and escalate valuation anomalies, implement control enhancements, and drive operational efficiencies.
  • Collaborate with Fund Management to resolve valuation inquiries, supporting the accurate and prompt publication of NAVs.
  • Review post-trade transaction cost analyses, understand fund flows and trading activity, and support expense reconciliation.
  • Assist in launching new ETFs and share classes by coordinating operational readiness and process integration.
  • Manage oversight of outsourced service providers across trade lifecycle stages, ensuring high-quality service, strong controls, and support for Trading and Fund Management teams.
  • Monitor APAC market activities, identify settlement risks, operational exceptions, and trade mismatches, and facilitate timely issue resolution.
  • Oversee subscription and redemption processes, ensuring efficient funding, trading, and client servicing.
  • Investigate reconciliation discrepancies, custody issues, and operational breaks, acting as a primary contact for stakeholder queries and escalation where needed.
  • Maintain strong relationships with clients, internal teams, and external service providers, ensuring clear communication and efficient issue resolution.

Ideally you have:

  • Proven experience in Investment Operations, with strong knowledge of fund valuation, NAV production, and valuation oversight.
  • Deep understanding of the trade lifecycle, settlement, custody, and post-trade processes across EMEA and APAC markets.
  • Experience managing outsourced providers, monitoring service delivery, controls, and SLA adherence.
  • Skilled in reconciling cash, stock, and NAV discrepancies, with a focus on root cause analysis and timely resolution.
  • Ability to operate effectively in multi-currency environments, familiar with custodians and matching platforms such as CTM.
  • Excellent stakeholder management skills, with the ability to communicate effectively across functions and geographies.
  • Strong risk management mindset, demonstrating ownership, attention to detail, operational judgment, and disciplined escalation.
  • Proactive problem solver with a focus on continuous improvement, working efficiently in fast-paced global settings.
  • Fluent in English.

Please reach out to German Cham at [email protected] for more information.

Operations / Trade Support - Investment / Buy side or Sell side - 50k to 60k