Trade Operations Specialist / Senior Trade Operations Specialist / Assistant Operations Manager

Main Responsibilities:

1. Perform customer services functions including but not limited to handling customer inquiries and reports preparation etc
2. Support checking of Export and Import Bills drawn under L/C and documentary collections according to latest UCP rules and guidelines
3. Handle OB Loans and Packing Loans transactions including reviewing the applications and Credit Limit, etc.
4. Deal with customers/ banks to resolve problems and complaints related to trade services
5. Ensure that transactions are handled in accordance with the practice and procedures stated in the Operation Manual for Trade Services, regulatory compliance such as AML and Anti-fraud checking and Rules of International Chamber of Commerce
6. Report any irregularities, suspicious cases or deviations from current practice or operational manual to supervisor/Section Head in daily operations
7. Perform clerical works as assigned by Supervisor/Section Head

Incumbent Requirements:

1. Secondary graduate with minimum 5 years’ experience in trade operations industry
2. Knowledge in relevant ICC rules and guidelines as well as basic knowledge in banking requirements required.
3. Candidates with LC documents checking experiences and the qualification of Certified Banker / CDCS is an advantage
4. Candidates with rich customer services experience is an advantage

(Candidate with less experience will be considered as Trade Operations Specialist)