Business Analyst - Mobile App/ eCommerce
TEKsystems Hong Kong
Hong Kong
Full time
Contract
On-site
Competitive
About the job
- Great Package and Benefits
- Enterprise Project
- Promising Career Path & Stable
- Support mobile App and eCommerce transformation projects
- Gather and document business requirements, user stories and process flows
- Review existing requirements, identify gaps and rebuild incomplete documentation
- Map end-to-end customer journeys across App and eCommerce processes
- Manage requirements involving multiple system integrations, including customer, product, order, payment and loyalty platforms
- Liaise with business, IT, developers and vendors to clarify requirements and resolve issues
- Support SIT/UAT, test cases, defect management and requirement validation
- Identify project risks, dependencies and missing requirements to support project recovery
Requirements
- 3+ years of Business Analyst experience
- Strong Mobile App / eCommerce project experience
- Experience with complex system integration projects
- Strong requirements gathering, user story and process mapping skills
- Hands-on SIT/UAT experience
- Good stakeholder and vendor management skills
- Able to work effectively on an ongoing/recovery project with incomplete requirements
- Immediate availability preferred