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Business Analyst - Cards / Credit Card (Banking)

Ambition Lei Yue Mun, Hong Kong
Full time Contract On-site HKD35000 - HKD45000 per month

About the job



Responsibilities

  • Gather, analyze, and document business, functional, and system requirements for Cards-related initiatives.
  • Work closely with Business, Operations, Technology, and external vendors to deliver credit card and card issuing projects.
  • Conduct business process analysis, gap analysis, and impact assessments.
  • Prepare project documentation including BRD, FRD, user stories, process flows, and test scenarios.
  • Facilitate stakeholder discussions, workshops, and requirement-gathering sessions.
  • Support SIT, UAT, defect management, and production deployment activities.
  • Track project progress, manage risks and issues, and ensure deliverables are completed according to agreed timelines.
  • Collaborate with regional and local stakeholders to drive successful project implementation.
  • Provide ongoing support for system enhancements, regulatory changes, and business transformation initiatives within the Cards business.


Requirements

  • Bachelor's degree in Business Administration, Information Systems, Finance, Computer Science, or a related discipline.
  • Minimum 3 years of Business Analyst experience within the banking industry.
  • Hands-on experience in Credit Card, Card Issuing, Card Management, Merchant Acquiring, or Cards-related projects.
  • Strong experience in requirements gathering, business process analysis, and stakeholder management.
  • Experience supporting SIT, UAT, and end-to-end project delivery.
  • Fluent Cantonese and English are mandatory.


Preferred Experience

  • Retail Banking or Consumer Banking experience.
  • Exposure to card migration, card platform implementation, or card lifecycle management projects.
  • Experience using Jira, Confluence, Visio, SQL, or similar BA tools.
  • Previous experience working with regional stakeholders and third-party vendors.