Business Analyst - Credit Card System (Bank)

• Great Package and Benefits
• Leading Bank - Credit Card Program
• Promising Career Path & Stable

About the role
A leading bank is looking for a Senior Business Analyst to join their large-scale credit card program revamp and integration project. This BA will work closely with business stakeholders, technology teams, and external vendors, and plays a key role in gap analysis, migration planning, vendor management, and requirements delivery.

Key responsibilities

• Gather, analyze, and document business requirements for credit card migration and new transformation initiatives.
• Perform gap analysis, impact assessments, and solution scoping to support project delivery.
• Work closely with business users and technology teams to translate requirements into functional solutions.
• Manage vendors throughout the project lifecycle, ensuring requirements and deliverables are aligned with business objectives.
• Support migration planning, implementation readiness, testing, and business adoption activities.
• Track project progress, risks, issues, and dependencies, escalating where appropriate.
• Facilitate workshops, stakeholder meetings, and requirement review sessions.
• Ensure project deliverables meet agreed business requirements and quality standards.

About you

• 3+ years of Business Analyst experience on either the business or IT side
• Strong retail banking product knowledge, preferably in Credit Card, Lending
• Experience in migration, system implementation, or transformation projects
• Proven experience in vendor management and stakeholder engagement
• Strong skills in requirements gathering, business process mapping, scoping, and gap analysis
• Excellent analytical, communication, and problem-solving skills
• Fluent in Cantonese and English; conversational Mandarin

Benefits

• Be part of a high-profile credit card transformation program
• Gain exposure to large-scale migration and integration initiatives
• Work closely with senior stakeholders, business leaders, and external vendors
• Hybrid working environment with strong career development opportunities