Customer Services Clerk (Macau Office)

Responsibilities:

• Handle customer inquiries and complaints so as to deliver good quality customer services and ensure customer satisfaction.
• Assist in credit card application operation process and general clerical work.
• Promote credit card loan products and services to cardholders.

Requirements:

• Degree holder or equivalent.
• Prior working experience is required.
• Able to work under pressure and competent in MS Office applications.
• Excellent communication and interpersonal skills.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .