Job Scope:
- Work with the SOC team to provide professional services to customers
- Provides 2nd tier support for Security Operation Center (SOC) on our Managed Security Services, including
- MSS Security Information and Event Management (SIEM),
- Managed Unified Threat Management (UTM) services,
- Managed Intrusion Prevention System (IPS) services, Managed Firewall (MFS) services,
- Managed Web Application Security (MAS) on security incidents handling,
- Technical aspects on provisioning and on-going operation
- Serve customers and improve customer satisfaction
- Improve SOC 1st tier operation on Managed Security Services
- Keep the security operation procedures and guidelines updated
- Provide professional advices, analysis and responses to information security incidents
- Keep the information security policies effective by evaluating customers' change requests
- Deliver customer reports and service guidelines on time
- Handle ad hoc projects as assigned
Requirement:
- Relevant experience working within information security incident management; Investigate, respond and provide recommendations in a timely manner
- Solid experience in
- UTM, IDS, IPS, WAF configuration and troubleshooting
- SIEM and IPS detection rules
- Experienced in managing a small team and provide mentorship & guidance
- Excellent communication skills in English and Chinese
- Holds a positive, logical and proactive attitude to adapt at a growing platform
- Relevant certifications such as CSA, SOC, CISA, CISSP, CEH, etc will be an advantage
- Degree holder in information technology, computer science or other related disciplines
- Candidates with more or less years of experience will also be considered for a relevant position
If you are interested in this position, please submit your latest CV in Word format including current & expected salary. Kindly note that only shortlisted candidates will be notified.