Technical Support, Investment Bank

Job Responsibilities:

• Provide onsite troubleshooting service on different devices 
• Conduct training sessions/workshop for new hires 
• Perform day-to-day PC administration and desktop services.
• Conduct regular system checking and operations.
• Handle administrative tasks including hardware inventory, report preparation, and system documentation.
• Liaise and coordinate with vendors for maintenance and services.

Job Requirements:

• Degree in IT or a related discipline.
• Minimum of 3-4 years of relevant working experience in Service Desk and IT support.
• Previous experience in financial institutions is an advantage.
• Proficiency in Microsoft Windows, M365, VMware, and common desktop applications.
• Good command of written and spoken English and Cantonese.