Manager, Cross-border Business

Job Purpose: Support the business development of cross border team to expand the customer base Drive the development of strategic projects, provide daily operation support and collaborate with stakeholders. Assist in designing and executing cross-border value propositions Key Responsibilities: Handle CNCB's customer referral needs from CNCB China Branches Collect and consolidate relevant referral template and document from branches Liaise and communicate closely with branches to promote int

China CITIC Bank International Limited - Hong Kong - Full time

Salary: Competitive

Job Purpose:

  • Support the business development of cross border team to expand the customer base
  • Drive the development of strategic projects, provide daily operation support and collaborate with stakeholders.
  • Assist in designing and executing cross-border value propositions

Key Responsibilities:

  • Handle CNCB's customer referral needs from CNCB China Branches
  • Collect and consolidate relevant referral template and document from branches
  • Liaise and communicate closely with branches to promote intra-group linkage
  • Introduce CNCBI's services to CNCB or relevant personnel within the group
  • Prepare relevant training and communication materials as well as assist in cooperating with marketing activities in the mapped region and branches
  • Make business development recommendations
  • Establish a network of contacts to attract new customer referrals
  • Develop, analyze and evaluate sales strategies, maintain and expand referral sources
  • Work closely with RMs to recommend customers and predict the number of account openings
  • Provide administrative support to the sales team to ensure a smooth customer referral and account opening process
  • Proactively raise questions or concerns when adverse situations are observed to avoid risks or impact on customers 
  • Manage Cross-border business portfolio and alert management of business trend and proactively identify possible risks and opportunities
  • Coordinate on business event and launch plan to tie in with business focus, target customers and market demand where profitable opportunities are identified.
  • Bringing industry best practice and using critical thinking to challenge the status-quo and come up with break-through solutions
  • Collaborate with internal and external stakeholders to formulate plans to fulfill compliance and risk control requirement, improve efficiency and customer experience.

Requirements

  • Degree holder or equivalent.
  • Willing to high frequence travel
  • Minimum 4 years of relevant cross-border business experience, preferably in banking.
  • Familiar with regulatory environment, banking processes and operation system.
  • Possess good connection and knowledge in Mainland China retail and private banking services.
  • Good knowledge in bank operations and frontline sales.
  • Good analytical, interpersonal, problem solving and communication skills.
  • Good command of written and spoken English, Chinese and Cantonese. (Native in Mandarin is preferably)

For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp.  Please apply with full resume stating current and expected salaries.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment.  All employment decisions will be made in a non-discriminatory manner.

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