At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on. About the Role Complete a two-year career development program in order to develop oneself into future leader of the Operations function. Develop full understanding of the insurance business cycle and provoke positive change to improve organizational effectiveness and take the business to the next level.
Responsibilities: Extensive job rotation within Operations and other functions
- Job attachment in various Operations Team including Underwriting, Claims, Policy Services, Customer Service, Operations Business Solution, Operations Strategy and Governance and other functions including TDA, Customer Experience, Partnership Distribution / Agency Management assigned by Program Lead
- Build knowledge on the insurance cycle from new business underwriting to policy change requests and to claims.
- Obtain authority by meeting the training requirement and perform daily BAU underwriting and claim assessment duties
- Build competency and understanding the future Operations roadmap
- Participate in the process review tasks during each attachment including review existing process and streamline as necessary in order to ensure consistency, accuracy of the output and excellent customer experience
- Participate in company-wide strategic projects and other Operations projects
Internal and External training
- Attains professional accreditation in LOMA within program period
- Participate in HR training assigned
- Participate in company-wide mentoring program
Requirements: - Bachelor's degree
- Excellent command of written and spoken English and Chinese (Cantonese and Putonghua)
- PC Knowledge of MS Excel and Word
- Strong interpersonal, communication and analytical skills
- Good team player and customer focused
- Self-motivated, willing to take on challenges and able to work under pressure
Others: - You are required to obtain the relevant license(s) if your job involves regulated activities
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.