Customer Service Manager ( Operation) , Private Banking Department

Job Responsibilities Assist in the FATCA Project in implantation, as per management request Liaise with customer, FATCA related questions due diligence Assist the preparation, checking and processing of customer applications, account opening and transaction activities Coordinate with the other departments on operational issues regarding customers' enquiries Ensure the daily operations comply with internal controls, procedures and policies Job Requirements University degree preferred Minimum 2

Industrial and Commercial Bank of China (Asia) Limited - Hong Kong - Full time

Salary: Competitive

Job Responsibilities
  • Assist in the FATCA Project in implantation, as per management request
  • Liaise with customer, FATCA related questions due diligence
  • Assist the preparation, checking and processing of customer applications, account opening and transaction activities
  • Coordinate with the other departments on operational issues regarding customers' enquiries
  • Ensure the daily operations comply with internal controls, procedures and policies
Job Requirements
  • University degree preferred
  • Minimum 2 years banking / accounting experience
  • Knowledge of application software such as MS Word, Excel and Chinese Word Processing
  • Good communication and interpersonal skills
  • Good written and spoken English and Chinese, including Putonghua
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