At Airwallex (airwallex.com) , we're building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world's most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all on one single platform.
If you're excited to do the most ambitious work of your career and change the way money moves around the world - join us!
We are looking for team members to join our high performing, Inbound Sales Representative team. You'll be responsible for end-to-end management of small and medium enterprise (SME) leads who want to sign up to our platform. Your duties will include contacting SME customers leads, collecting key information we need and closing the sale. Additionally, you will work closely with stakeholders in Airwallex to help optimise our technology, workflow, on-boarding of new clients, compliance and provide insights to our Growth team.
Who you are: - You are passionate to engage in customer conversations, understanding what they needs are and articulating how we can help them
- You are performance driven - while you don't need much sales experience, you need to be driven to achieve KPIs
- You are focused on great customer experience - when you get a support inquiry, you will want to get it resolved as soon as possible in the best way to ensure a great customer experience
- You are a great communicator on the phone and via email - you can provide information verbally and in a collaborative fashion with great customer rapport
- You are a great team player - you'll be working with people across diverse global offices and will need to work collaboratively with them
What you'll bring: - 1-2+ years' experience in inside sales and/or customer support
- Excellent interpersonal and communication skills
- Start-up, fintech, and B2B experience preferred
- Strong communication skills in Korean and English (verbal and written), fluency in Cantonese is a added bonus
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.