Key Responsibilities
- Responsibility over ATM Card and Credit Card processing, Credit Card Settlement for both issuing and acquiring services, Unsecured Consumer Loan disbursement and payment, Insurance processing and Hire Purchase Leasing collateral management;
- Define and deliver the best functional alignment, process priorities, key knowledge on banking controls, market and product knowledge, keep abreast with industry developments and alignment to business strategies and priorities;
- Establish and ensure adherence to departmental guidelines as well as compliance of the Banks policy;
- Perform regular tracking on deliverable quality and produce monthly reports for senior management review;
- Checking and authorizing various business as usual tasks within designated authority;
- Report all process deviations to Team Head with recommendations on tactical and strategic solutions to the process gaps, incidents and enhancements with a strong emphasis on controls, efficiency, capacity planning, best practice, process alignment and regulatory targets;
- Give advice in operations perspective for new products and services development;
- Plan and design workflow to support program and product launch;
- Plan resources to achieve assigned tasks;
- Administrate, automate and enhance efficiency of all functions;
- Manage and coordinate different projects as assigned;
- Conduct performance appraisal and promotion recommendations, and handle other staffing issues;
- Provide coaching and training to subordinates.
Requirements
- Post-secondary education or above;
- Minimum 10 years relevant experience with at least 5 years in managerial level;
- Broad and sound knowledge in card, loan and insurance products as well as relevant daily operations;
- Good knowledge in accounting principles;
- Thorough knowledge of banking policy and operational procedures;
- Proficient in MS Office;
- Good command of both written and spoken English and Chinese (including Putonghua).
For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp. Please apply with full resume stating current and expected salaries.
Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.
China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.