Client Services Manager

Client Services Manager Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Supports Senior Management and business teams by coordination, control and visualization of data for better decision making Provide

Aon Corporation - Mongkok, Hong Kong - Full time

Salary: Competitive

Client Services Manager

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like
  • Supports Senior Management and business teams by coordination, control and visualization of data for better decision making
  • Provides subject matter expertise in the report generation and Aon tools, including data analysis, preparing reports relates client profitability, sales pipeline, insurer performance reports, etc.
  • Support and collaborate with different teams in development and implementation of process improvements to increase efficiency
  • Role holder can be assigned to other tasks within Business Support for business continuity, training, and professional growth.
  • Identify opportunities for process streamlining, initiate and lead implementation of ideas that will improve process and optimize efficiency across all business units.
  • Perform other duties as assigned by the management

Skills and experience that will lead to success
  • Degree holder with minimum 5 years working experience in broker firm or insurance company
  • Willingness to learn and be part of a team environment
  • Mature and be a self-starter
  • Good time management skills & ability to work to deadlines / work under pressure / multi-tasks
  • Self-motivated to go extra miles and think out of the box for problem solving
  • Good interpersonal skills and able to work independently
  • Good command of computer skills including MS Office (Word, Excel, Powerpoint) and Chinese Word Processing

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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