What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.
You can expect: - Competitive Salary and non-contributory pension
- 20 days annual leave plus generous number of public holidays
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives
- The opportunity to support a wide ranging CSR program plus take volunteering leave days
Your key responsibilities: - Attend/run a daily escalation forum for the region reviewing all risk factors surrounding in-flight events. Post the call prepare and send minutes to risk and senior management.
- Process all Corporate Actions/Income on Bond Connect, RQFII, China B, and LGC positions.
- Know your event - monitor events coming in for any exceptions and short fused events.
- Exception processing and onshore forms for Corporate Action events.
- Provide instruction sign off on all mandatory with options / voluntary corporate action.
- Identify process improvements, analyse the impact that the changes bring, and provide training to the process line.
- Monitor Nostro and depot breaks, ensure clearance in line with CMR rules and regulations.
- Provide technical support to the process line on a daily basis.
- Provide escalation of any risk immediately, acting as the first point of contact for NOC within Hong Kong. Pass the full information to the relevant Hong Kong management contacts. Ensure any corrective measures fully mitigate any risk and are delivered timely.
- Ensure all incident reports are submitted in accordance with the Service Level Document
- Provide MI where possible/if requested.
Your skills and experience: - 5+ years' experience in Asset Services, must have covered APAC market previously.
- Product knowledge: All products
- Strong organizational and communication skills
- Ability to work under pressure, handle multiple priorities and work as part of a team (including remote teams)
- High personal motivational levels
- Excellent written and verbal communication skills
How we'll support you: - Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career