Specialist, L&D Programme Management, Human Resources

See job description for details

DBS Bank (Hong Kong) Limited - Hong Kong - Full time

Salary: Competitive

Business Function

Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.

Responsibilities:
  • End-to-end Programme Management which includes:
    • Project manage the setup for programme/curriculum management and tracking of completion
    • Own and lead the execution of class scheduling and trainer allocation, communications to learners on upcoming calendar of programmes and enrolment instructions
  • Class Management - maximise cost efficiencies and effectiveness for BU/SU learning costs
    • Monitor class enrolment and handle ad-hoc queries from learners communicate class enrolment status to Learning Partners/ external vendors for appropriate action
    • Liaising with external / internal trainers on class related matters including change of trainers and swaps
  • Data Analytics and Reporting
    • Drive delivery and completion of learning projects through Learning Roadmap (LRM), upskilling/reskilling completion report and dashboard
    • Manage system enhancements - support Qlikview learning dashboard enhancements with relevant data points from learning system
  • Vendor/Contract Management and Government Training Subsidies (includes financial management)
    • Adhere to DBS guidelines on onboarding of new vendors and/or management of related contracts
    • Existing Vendor - monitor contract renewal and execute new SOW as part of action planning from annual learning needs analysis
  • Special Projects - Critical Initiatives / Stretch Opportunities
    • Change management projects involving learning or L&D related to bankwide or BU/SU initiatives
    • Standards/Process Harmonisation e.g. Course Category, including clean up of courses incorrectly classified, standardisation of Course Evaluation Form
Requirements:
  • Experience in managing projects or programs with multiple deliverables and multi-year timelines - (preferably with Project Management/Agile skills)
  • Good track record of inter-personal and relationship building skills, able to initiate a conversation and provide customer centric approach to assist stakeholders
  • Interested and passionate in developing learning solution, solve problems and improving current processes
  • Committed to learn fast, adaptable and passionate to deliver quality work as a team
  • Good working attitude with strong work ethics and commitment to meeting deadlines
  • Proficient in Excel (e.g. pivot table, vlookup, macros) and Power Point
  • Ability to represent quantitative information in a visual form that facilitates effective decision making
  • Proficient verbal and writing skills
  • MS SharePoint for posting learning courses details and Tableau visualization skills (optional)
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
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